# What does the VARTA error `internal_error` mean?

Something failed on the server side that wasn't turned into a typed error.


**HTTP status:** `500`  ·  **Type:** `api_error`

## What it means

Something failed on the server side that wasn't turned into a typed error.

## What causes it

The catch-all handler for any unhandled exception inside `/v1` (`backend/app/api/v1/errors.py`). Full detail is logged server-side against the request id; the response deliberately withholds it.

## What to do

Retry once. If it persists, contact support and quote the `request_id` from the response.